I have never heard of the brand Hourglass until recently, it seems like everyone around me is raving about the Hourglass Ambient Lighting Blush! I wanted to know what all the fuss is about, especially these are hard to get in New Zealand and/or always sold out too quick!
I gave up on trying to order from Sephora because my orders always gets cancelled and it's just too much hassling, so I looked up "Hourglass NZ" on Google and came across Mecca Cosmetica.
Mecca Cosmetica sells high-end cosmetics brands like NARS, Stila, Hourglass and a lot of other brands. I think this is an Australian company, they have over 40 stores located across both Australia and New Zealand. People can either shop online on their websites (AU / NZ) or in-stores. Hourglass is already expensive in America, so it's no surprise stores are selling them twice the price in New Zealand.
My first online shopping experience from Mecca Cosmetica was amazing ~ Their customer service is brilliant! At first I ordered a Hourglass Ambient Lighting Powder in shade Dim Light (NZD$82.00) and Hourglass Ambient Lighting Blush in shade Dim Infusion (NZD$68.00), I then received an email one hour later from Mecca Cosmetica Ponsonby saying there was an error on the website and that both of the items I have ordered are out of stock (*me sad face*), I can either wait a week or two to see if both of these shades will be restock or I can have a full refund straight away. I have emailed back requesting to swap the powder and blush shades instead of waiting or get the refund, I have changed the powder to Diffused Light and blush to Luminous Flush. The next day I was advised both shade have been swapped and the products are on the way to me! Amazing!!
So they sent out my parcel on Thursday 17/04/14, Friday - Monday was Easter weekend (public holidays, no work yay) and I received my parcel on Tuesday 22/04/14. Super fast delivery and excellent customer service!
Very impressed with my package! All my products came packed in a nice Mecca Cosmetica box, kind of reminds me of those monthly beauty boxes; I wasn't expecting this at all, I thought the products would be thrown in a courier bag like how other beauty stores package their online orders. It's nothing bad about the courier bag thing thou, it's just not as nice as receiving a box. ^^
The products are wrapped in some metallic grey papers, inside includes three samples which was chosen from myself at check-out.
Hourglass Ambient Lighting Powder - Diffused Light
Hourglass Ambient Lighting Powder - Diffused Light (right)
Very pigmented, it's no wonder everyone is talking about Hourglass! Now I have my eyes set on the Hourglass lipsticks and liquid lipsticks.
Mecca Cosmetica overal rating:
Customer service -
Delivery - (free delivery)
Have you tried Hourglass and which of their products is your favourite? Do share ~